MC Questions

Team Staffing Manager
(this is NOT an event planning position)

The Team Staffing Manager is responsible for the hiring and development of the FOH and BOH service (special events) team members. They are a problem solver and use their highly developed communication skills to collaborate seamlessly with other departments and employees to make the departments successful. This includes coaching skills, being an active listener, a collaborator, and having the ability to get along with all personalities. This person will be responsible for the scheduling of the team members for our onsite and offsite events.

The Team Staffing Manager is creative and curious about team growth, training and is dedicated to aligning team member management with the future goals of the organization. They are responsible for welcoming team members to the company, ensuring they embrace the culture, and that they are as prepared for their current and possible future roles as they can be. They must exemplify all of the Together & Company values: Do What it Takes, Love What You Do, Have Fun Doing It, All for One, One for All every day as a role model to fellow staff members.

The responsibilities for this position include, but are not limited to, the following:

· Overseeing personnel including:

· Recruiting – (Measurables around time-to-fill, # of offers given/accepted, experience surveys)

· Hiring – (Measurables on quality of hire, meeting a certain amount of time employed)

· Onboarding – (Measurables around complete and memorable introduction to the company, the culture, expectations)

· Training – Creating & updating training materials for logistics staff

· Development – Quarterly Conversations, development plans initiated from Q.C.’s, Mentoring program

· Discipline – Disciplinary actions taken when necessary, development of PIP plans

· Staffing – including uniforms, event communication, having correct people in the correct positions.

· Forecasting hiring, staffing, and skills-based needs for Special Events teams

· Attend weekly function meetings (with kitchen, ops, and catering specialists) to ensure event accuracy

· Writing and updating of Events team policies and procedures in tandem with the Logistics manager

· Newsletter

· Birthday / Anniversary Cards

· Manuals

· Busy day planning & execution in partnership with other departments

· Attending staffed events regularly for training and development purposes

· Collecting and organizing post-event paperwork

· Submitting post-event timeclock and payroll information

· Supporting the Logistics manager when needed


SPECIFICATIONS

Required

· Staffing/scheduling experience

· Experience supervising, coaching, and training diverse groups

· Excellent problem-solving skills

· Flexible, team-player, with an optimistic positive attitude

· Excellent computer skills with experience in Microsoft Office

· Flexible schedule

Preferred

· Experience using StaffMate and Caterease software

· ServSafe Certified

· TIPS Certified

Desired

· Has worked with employee retention programs

· Experience with employee recognition programs

· TIPS Trainer Certified



WHY WORK FOR TOGETHER & COMPANY?

Together & Company and associated brands are woman owned businesses with the belief that diversity makes us better. We value our teammates for their unique perspectives and experiences, and we know that our diversity is what fuels our strength and innovation as individuals and a team.

Our values Do what it takes, Love what you do, Have fun doing it, Leave it better than you found it and All for One, One for all are more than a poster on the wall. We hire and retire by these values. Ours is a culture of accountability and feedback-from all perspectives. Leaders, managers and teammates alike are given and expected to give respectful feedback with the intent of making us better.

Company ownership comes to work every day for one reason-to create an environment in the hospitality field where we can develop people through transformational opportunities.

If you’re looking for “just a job†this probably isn’t your best option. If you want to belong to a family of people who care about what they do and each other...who want to be better, learn more, help others do the same and create some of the best whole-hearted hospitality experiences in Central Ohio...then welcome to the team.